Troubleshooting: Devices cannot find the JRS Eco network, connection drops or slow connection [legacy Eco router]

When other wifi networks are in the area, for example neighbouring wireless routers or other wireless transmitters working on the same wifi frequency as the Eco router, interference may occur which causes these problems. Also if the built-in wifi of your Internet modem is not turned off, and that includes the public wifi network or wifispots it may be transmitting, these can interfere heavily with the Eco router’s signal.

In most cases the solution for connection problems is to set the Eco router to another channel. It is best to set the router to a fixed channel instead of to Auto. To find the best channel you may follow this procedure:

* Go to the menu Basic –> Network in the Eco router’s settings menu, accessible by typing in the address bar of your browser (username root, password ecowifi!), and click on the scan button next to the Channel selection for 2.4GHz. When scanning is finished, choose a free channel (a channel next to which no neighboring wifi network name is shown). For 5GHz this is usually not needed. Click on save at the bottom of the page.

* If there are no free channels, look at the signal strength of the other wifi networks. The signal strength ranges from approx. -80dBm (very weak) to -30dBm (very strong). Choose a channel on which only a weak network is present. Also try to avoid having very strong interferers right above or below the selected channel.

Optionally: go to the menu Advanced –> Wireless, to the setting Interference Mitigation and set this to Non-WLAN. Do the above both for 2,4GHz and for 5GHz. This function attempts to avoid interference from other equipment that is transmitting on the same frequency (such as certain wireless video links).

Optionally: lower the ‘beacon interval’ to 800 in the menu Advanced –-> Wireless. Do this both for the 2.4GHz channel and the 5GHz channel (is shown twice).

Optionally: In the menu Advanced –> Wireless, change the WMM® (wireless multimedia) setting to ‘disabled’ and click on save at the bottom of the page.

Find more troubleshooting tips here: Troubleshooting-wifi-connection-problems